Arrively vs ServiceTitan

ServiceTitan is an enterprise field service platform built for large operations with 10+ technicians. Arrively is purpose-built for small and growing teams who need drive-time aware scheduling without annual contracts or enterprise pricing.

TL;DR — Quick Verdict

If you manage 10+ technicians, multiple offices, and need call tracking, marketing analytics, and pricebook management, ServiceTitan is the industry standard. If you're a solo operator or small team that wants intelligent scheduling, automatic gap-fill, and transparent pricing without a sales call or annual contract — Arrively is built for you.

Pricing

ArrivelyFirst 20 jobs free, then $0.99/job — price drops as you grow

Usage-based pricing with volume discounts: $0.99/job for the first 200/mo, $0.69 from 201–500, $0.49 above 500. No contracts, no annual commitment, no setup fees.

ServiceTitan$8,000–$15,000+/year with annual contract

ServiceTitan requires an annual contract and charges per-technician pricing. Setup fees typically range from $500–$2,000+. The total cost scales rapidly as you add users and features.

Feature Comparison

Feature	Arrively	ServiceTitan
Drive-time aware scheduling Arrively factors real drive time into every slot
Automatic cancellation gap-fill Arrively auto-fills open slots when jobs cancel
Customer booking links
SMS customer notifications
Mobile app
Calendar sync
Job scheduling
Call tracking ServiceTitan includes call tracking and recording
Pricebook management
Full invoicing & estimates	Basic invoicing (status tracking)
Payment processing
Marketing analytics & ROI tracking
Multi-location dispatching Arrively supports multi-tech scheduling	Multi-tech scheduling
No annual contract
No setup fees
Volume pricing discounts	Volume discounts at scale

Who is each best for?

ServiceTitan is best for

Established home service companies with 10+ technicians, dedicated dispatchers, and multiple office locations that need call tracking, pricebook management, marketing analytics, and enterprise reporting.

Full call tracking and call recording
Pricebook management and flat-rate pricing
Multi-location and multi-office dispatching
Marketing analytics and ROI dashboards
Robust reporting and KPI tracking for larger teams
Large integration ecosystem

Arrively is best for

Solo operators and small and growing teams who want smarter scheduling, automatic cancellation recovery, and transparent pricing without being locked into an annual contract or paying for features designed for much larger operations.

Drive-time aware scheduling prevents double-booking and unrealistic back-to-backs
Automatic gap-fill recovers revenue when jobs cancel — no manual follow-up
Pay only for jobs completed — no annual contract or per-technician fees
Setup takes minutes, not days — no sales call or onboarding process
Most small teams pay under $100/month vs $8,000–$15,000+/year for ServiceTitan

Frequently Asked Questions

Is Arrively really that much cheaper than ServiceTitan?

Yes. Most small teams pay under $100/month with Arrively, and volume discounts lower the per-job cost as you grow. ServiceTitan typically costs $8,000–$15,000+ per year with an annual contract and setup fees.

Can I switch from ServiceTitan to Arrively?

Yes. Arrively has no contracts or cancellation fees, and your first 20 jobs are free. You can run both tools in parallel while transitioning. Export your customer list from ServiceTitan and start scheduling in Arrively the same day.

Does Arrively have call tracking like ServiceTitan?

No. Arrively is focused on scheduling and customer notifications, not phone system integration. If call tracking is critical to your business, ServiceTitan or a dedicated call tracking service may be a better fit.

Why doesn't ServiceTitan have drive-time aware scheduling?

ServiceTitan was built for dispatched operations where a dispatcher manually assigns jobs to technicians. Arrively was built for owner-operators who manage their own schedule and need the software to account for drive time automatically.

Is ServiceTitan worth it for a 2-person team?

Likely not. ServiceTitan's pricing and feature set are designed for teams of 10+. A 2-person team would pay thousands per year for features like multi-tech dispatching, call tracking, and marketing analytics that they don't need. Arrively is purpose-built for teams of any size, with pricing that scales with your volume.