Question 1

What is Arrively?

Accepted Answer

Arrively is drive-time aware scheduling software built for mobile service professionals like plumbers, HVAC technicians, electricians, and cleaners. It helps you schedule jobs, notify customers, fill cancellation gaps, and manage your day from your phone.

Question 2

Who is Arrively for?

Accepted Answer

Arrively is designed for solo operators and small teams (1 to 5 workers) who drive to their customers. If you are a plumber, electrician, HVAC tech, cleaner, mobile groomer, locksmith, or any other mobile service professional, Arrively is built for you.

Question 3

How is Arrively different from other scheduling tools?

Accepted Answer

Most scheduling tools ignore drive time. Arrively factors in real drive time between jobs so you never double-book or show up late. It also automatically fills cancellation gaps by notifying nearby customers who can be rescheduled earlier via SMS.

Question 4

Do my customers need to download an app?

Accepted Answer

No. Customers book through a simple web page you share as a link. They pick a service, see available times, and confirm — all in their browser. No app download required.

Question 5

How much does Arrively cost?

Accepted Answer

Your first 20 jobs are completely free with no credit card required. After that, pricing is $0.99 per job for the first 200 each month, $0.69 per job from 201–500, and $0.49 per job above 500. The more you book, the less each job costs.

Question 6

Is there a free trial?

Accepted Answer

Yes — your first 20 jobs are free. This is not a time-limited trial. You can take as long as you need to complete those 20 jobs and try every feature before entering payment information.

Question 7

Are there any contracts or annual commitments?

Accepted Answer

No. Arrively is month-to-month with no contracts, no annual fees, and no cancellation penalties. You can stop using it at any time.

Question 8

How do volume discounts work?

Accepted Answer

Arrively uses graduated volume pricing. Your first 200 jobs each month are $0.99 each. Jobs 201–500 drop to $0.69 each, and every job above 500 is just $0.49. Discounts apply automatically — no plan upgrades or commitments needed.

Question 9

What happens when a customer cancels?

Accepted Answer

Arrively immediately identifies nearby customers who can be rescheduled earlier and sends them an SMS with the open time slot. Most gaps fill quickly. You can auto-accept fills or approve each one manually.

Question 10

How does drive-time scheduling work?

Accepted Answer

When a customer books, Arrively calculates the real drive time from your previous appointment and only shows time slots you can actually reach. Customers only see slots that account for where you will be coming from, so you never run late.

Question 11

Can I sync my personal calendar?

Accepted Answer

Yes. Arrively syncs with your phone's calendar. Your personal events automatically block off time in your Arrively schedule. Only busy/free status is read — event names, details, and locations are never stored.

Question 12

What kind of notifications do customers receive?

Accepted Answer

Customers receive automated SMS and email notifications for booking confirmations, on-the-way alerts with live ETAs, and job completion updates. Notifications use professional default templates.

Question 13

Can I create booking links to share with customers?

Accepted Answer

Yes. Every Arrively account gets a public booking page where customers can see your services, availability, and book directly. You also get per-job links pre-populated with the agreed service and price for specific customers.

Question 14

Can I collect payments through Arrively?

Accepted Answer

Yes. Connect your Stripe account, optionally require a card at booking, and charge customers on-site with tap-to-pay. Stripe handles all payment processing — Arrively never touches your money.

Question 15

Can I add multiple technicians?

Accepted Answer

Yes. Add as many technicians as you need at no extra cost. Each tech gets their own schedule, service area, and access to the mobile app.

Question 16

Can technicians upload photos?

Accepted Answer

Yes. Technicians can capture before-and-after photos from the mobile app on every job. Customers can also upload photos when they book.

Question 17

How long does setup take?

Accepted Answer

Most contractors are up and running in under 5 minutes. Create your account, add your services, set your service area, and you are ready to accept bookings.

Question 18

Can I import my existing schedule?

Accepted Answer

Yes. When you connect your calendar, existing appointments are imported automatically. You can also manually add jobs to get your current schedule into Arrively.

Question 19

Do I need any special hardware?

Accepted Answer

No. Arrively works on any smartphone (iOS or Android) and any computer with a web browser. There is no special hardware, no POS system, and no terminal to buy.

Question 20

How do I share my booking page with customers?

Accepted Answer

Your booking page has a short, shareable URL. Add it to your website, business cards, Google Business Profile, social media, or text it directly to customers. Customers can bookmark it for repeat bookings.

Question 21

Does the app work offline?

Accepted Answer

Yes. Your schedule, job details, and client information are cached on your device so you can keep working in areas with poor cell service. Updates sync automatically when you are back online.

Question 22

Is my data secure?

Accepted Answer

Yes. Arrively uses industry-standard encryption for all data in transit and at rest. Your payment information is handled by Stripe and never touches our servers. Calendar sync only reads busy/free status — no event details are stored.

Question 23

What platforms does Arrively support?

Accepted Answer

Arrively has a mobile app for iOS and Android, plus a full web dashboard at arrively.app that works in any modern browser. Customer booking pages work on any device with a browser.

Question 24

Can I use Arrively with my existing website?

Accepted Answer

Yes. You can add your booking link to any website or share it directly. Arrively does not require you to change your website — just add a link or button that points to your booking page.

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