Book wasp, rodent, and bed bug calls without the back-and-forth
Wasp nest removal, rodent exclusion, bed bug treatment, termite inspection, one-off exterior spray — each call is a different job at a different price. Arrively lets customers pick the right treatment from a menu, accounts for real drive time between stops, and fills gaps when a job cancels.
First 20 jobs free. No credit card required.
What scheduling problems do pest control businesses face?
Every call is a different treatment at a different price
A wasp nest removal is not the same job as a bed bug treatment or a termite inspection — different duration, different price, different prep. Customers want a clear number before they book, and phone tag to gather details wastes hours every week. Without a self-serve menu, every lead requires a back-and-forth conversation before you can even put them on the schedule.
After-hours leads go to whoever answers first
Someone spots a wasp nest on a Saturday afternoon, or wakes up to rodent droppings on a Sunday morning. They want treatment now. If your office is closed, they're calling the next company on the list. According to Valve+Meter (2023), 70% of customers prefer booking home services online, and urgent pest calls are especially impulse-driven.
Recurring contracts are tracked by hand
Your residential clients are on monthly or every-other-month plans, and commercial accounts often run weekly or every few weeks. You're keeping all of it straight in a spreadsheet and rebooking each visit manually once the last one's done. Miss a visit and the customer notices before you do. Shift a client from weekly to every two weeks mid-year and every future visit has to be updated by hand. Recurring contracts are the bread-and-butter revenue line, and tracking them manually puts it at risk.
Interior jobs need prep the customer forgets
Bed bug and interior treatments require customers to clear rooms, launder bedding, vacate for a set period, or kennel pets. If they're not prepared when your tech arrives, the tech is stuck waiting or has to reschedule entirely. A reschedule costs the drive time, disrupts the day, and leaves the customer's problem untreated until the next available slot.
Drive time between urgent calls eats the day
Single treatments are short — 20 to 60 minutes on-site — so drive time between stops can easily exceed the treatment itself. Travel time consumes roughly 30% of a field technician's day (FieldConnect, 2024). Without drive-time aware scheduling, a calendar that shows 10 stops actually delivers 7 because the drives between them are longer than the jobs.
How does Arrively help pest control businesses with scheduling?
Menu-based self-booking by treatment type
Set up treatments as flat-rate packages — wasp nest removal, rodent exclusion, bed bug treatment, termite inspection, one-off exterior spray — each with a set price and duration. Customers pick the right option, see available slots, and book without a phone call. Complex jobs needing a quote (commercial, heavy infestation) can be routed to an inspection-first workflow separately.
Capture after-hours urgent leads
Someone who spots a wasp nest at 7 PM on a Sunday can book a treatment on your page right then, before they call a competitor. The booking page runs 24/7 and only shows slots you can actually reach given your existing schedule and drive time from the customer's address. Urgent pest calls convert highest when they can book immediately.
Recurring contracts on autopilot
Set each contract's cadence — weekly, biweekly, or any interval up to every 8 weeks — and Arrively books each future visit automatically at that cadence, holding the same day and time. For residential accounts that want something close to monthly, use every 4 weeks. Clients manage skips, reschedules, and cancellations from a link texted when they book the series. Adjust a customer's cadence mid-year and future visits regenerate — your recurring book stays on schedule without evening rebooking work.
Prep reminders before interior treatment
Automated texts 48 hours and 2 hours before interior treatments remind customers to clear rooms, launder bedding, kennel pets, or vacate the home. Prep instructions are tied to each treatment type so customers get the right information for their specific job. If they realize they can't prepare in time, they can reschedule from the text, giving Arrively time to fill the slot with another customer nearby.
Drive-time aware scheduling
Arrively accounts for real drive time between every stop. Treatment times are often shorter than the drives between them, so drive-time awareness is the difference between a day that looks full and a day that actually pays. When customers self-book, they only see slots on days when your tech is already in their area.
What features does Arrively offer for pest control businesses?
Treatment type catalog
Define single-visit treatments — wasp nest removal (30 min), rodent exclusion (2 hrs), bed bug treatment (3 hrs), termite inspection (1 hr), one-off exterior spray (45 min), mosquito yard treatment (40 min) — with accurate durations and pricing. Each treatment type can include prep instructions automatically sent to customers before interior jobs. Customers select their pest issue on your booking page and see the appropriate treatment options with duration and cost.
Recurring contract cadence
Set weekly, biweekly, or any interval up to every 8 weeks on a per-customer basis for general pest, mosquito, and other recurring contracts. Every 4 weeks is the closest supported option to monthly. The initial slot uses drive-time aware scheduling; each future visit is booked at the same day and time at the interval you set. Customers manage skips, reschedules, and cancellations from a link texted when they book the series. Change the cadence and future visits regenerate — no manual rebooking after every treatment. Longer cycles like quarterly or annual re-inspections are still handled as individual one-off bookings.
Prep and follow-up SMS
48-hour prep reminders, day-of confirmations, and post-treatment follow-up texts form a communication chain that keeps customers ready and informed. Prep reminders include your specific instructions — clear rooms, launder bedding, cover aquariums, kennel pets — tied to the treatment type. Automated text reminders reduce no-show rates by 29-39% (Bookedin/JMIR, 2018-2023). Post-treatment follow-up texts can include reentry timing and what to do if pests persist, reducing callback calls to your office.
Mobile app for technicians
Techs see their daily schedule, treatment notes, product application history, and customer instructions in the mobile app. Status updates flow back to the office in real time. Previous treatment records show what products were applied last visit and any pest activity noted, so return visits start with context. Techs add notes from the field about entry points, activity levels, or upsell recommendations. The app works offline for properties with poor cell coverage.
Online booking for new customers
New customers select their pest issue, choose a treatment type, and see available slots near their location. They book in seconds and only see time slots your tech can actually reach. According to Valve+Meter (2023), 70% of customers prefer booking home services online. When a homeowner spots ants in their kitchen at 10 PM, they can book treatment on the spot — not wait until your office opens.
Calendar sync
Sync your phone's calendar — personal events block work availability; only busy/free status is read, event details stay on your device. Training days, license renewal courses, certification classes, and personal time block work hours automatically. One-way, read-only, no OAuth. Ongoing certification requirements — license renewals, CE credits, manufacturer training — stay respected without manual dispatch board updates.
How much does scheduling software cost for pest control businesses?
No per-seat fees. No annual contracts. Just pay for the jobs you schedule.
20 free jobs to start. Pay-as-you-go at $0.49/job, or flat plans from $49/mo with included jobs.
No credit card required. Cancel anytime.
Frequently asked questions about pest control scheduling
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First 20 jobs free. No credit card required.
Last updated: April 2026