Arrively vs Acuity Scheduling

Acuity Scheduling (owned by Squarespace) is a mature, general-purpose online booking tool used by coaches, therapists, consultants, trainers, and anyone else who sells appointments. Its three plans — Starter ($20/mo), Standard ($34/mo), and Premium ($61/mo) — are priced flat regardless of job volume, with annual billing around 20% cheaper. Acuity is not built for mobile service workflows: it has no notion of drive time between appointments, no automatic recovery when jobs cancel, and no per-job pricing that scales with the work you actually do. Arrively is purpose-built for flat-rate mobile pros — groomers, cleaners, detailers, pool techs, pressure washers — and factors real drive time into every slot. When a job cancels, Arrively automatically texts customers with upcoming appointments to offer the earlier slot. For anyone whose day is defined by travel between jobs rather than consultations at a fixed address, Arrively is built for how the work actually happens.

TL;DR — Quick Verdict

Acuity is a solid choice for fixed-location appointment businesses already in the Squarespace ecosystem. Arrively is the better fit for mobile service pros who need drive-time aware scheduling and automatic gap-fill when appointments cancel.

How does Arrively's pricing compare to Acuity Scheduling?

ArrivelyFirst 20 jobs free, then $0.99/job — price drops as you grow

Usage-based pricing with volume discounts: $0.99/job for the first 200/mo, $0.69 from 201–500, $0.49 above 500. No contracts.

Acuity Scheduling$20–$61/mo (monthly); ~20% cheaper on annual billing

Three tiers: Starter ($20/mo, 1 staff), Standard ($34/mo, up to 6 staff), Premium ($61/mo, up to 36 staff). Annual billing brings these to roughly $16/$27/$49. No free tier — a 7-day trial only.

How does Arrively compare to Acuity Scheduling on features?

FeatureArrivelyAcuity Scheduling
Drive-time aware scheduling
Automatic cancellation gap-fill
Customer booking links
SMS customer notifications
Mobile app
Calendar sync
Package / gift-card sales
Intake forms
Job details on booking
Payment processing
Stripe ConnectStripe, Square, PayPal
Multi-tech scheduling
On Standard tier and above
Per-job billing (pay only when you work)
Built for flat-rate mobile services

Who should choose Arrively vs Acuity Scheduling?

When is Acuity Scheduling the better choice?

Fixed-location service professionals (coaches, therapists, trainers, consultants) already using Squarespace who sell appointments rather than travel to customers.

  • Mature product with 10+ years of iteration
  • Intake forms, package sales, and gift cards out of the box
  • Deep Squarespace integration for website owners
  • Works for any appointment-based business, not just mobile
  • Flat monthly fee is predictable for high-volume operators

Why choose Arrively over Acuity Scheduling?

Mobile service pros who drive to customers and need drive-time aware scheduling plus automatic recovery when appointments cancel.

  • Drive-time aware scheduling — only offers slots you can physically reach
  • Automatic gap-fill turns cancellations into new revenue without manual follow-up
  • Pay per job completed — no flat fee in slow months
  • Per-job transactional links with pre-agreed scope and price
  • Built for mobile workflows, not generic appointment bookings

What do people ask about Arrively vs Acuity Scheduling?

Is Arrively cheaper than Acuity Scheduling?

It depends on volume. Acuity Starter is $20/month flat. Arrively is $0.99/job after your first 20 jobs free. For a solo operator doing 20 jobs a month, Arrively costs about $20. Above that, Arrively costs more per month but tracks your revenue — if your volume drops, so does the bill.

Does Acuity handle drive time between appointments?

No. Acuity is designed for fixed-location appointments and does not calculate drive time. A mobile pro using Acuity can accidentally book back-to-back jobs across town that are physically impossible to reach on time.

What does gap-fill mean compared to Acuity?

When a job cancels in Arrively, the platform automatically texts customers who already have upcoming appointments to offer them the earlier open slot. Acuity has no equivalent — a cancellation just leaves an empty spot on your calendar unless you manually reach out to fill it.

Can I switch from Acuity to Arrively?

Yes. Your first 20 jobs are free with no credit card required, so you can run Arrively alongside Acuity before committing.

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Last updated: April 2026